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ISO 9001 2008

ISO 9001 is the internationally recognised standard for an organisation’s internal Quality Management. The term ‘quality’ refers to all those features of a product or service which are required by the customer.

Quality Management refers to an organisation’s actions to ensure that its products or services satisfy its customers’ quality requirements and complies with any regulations applicable to those products or services.

We have worked hard to gain ISO 9001 accreditation and we work just as hard to maintain it. For more information about how the ISO operate and distribute accreditations visit their website here.

Visit our Case Studies page to find out more about how these procedures are applied in practice. 

We have the following policies in place to ensure we continually meet the high standards outlined by ISO:

  • Everything we do is driven towards satisfying our customers' needs.

  • We focus every effort towards listening to and understanding our customers' requirements and by concerted and consistent effort ensuring that we deliver what our customer requires against our commitments.

  • When our customers have issues or problems, we will react in a timely and professional manner, keeping the customer informed on the status of their query throughout the process.
Download our ISO Certificate here

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