Storm Technologies has a proven track record in operating a cost effective and efficient After-Care customer program for small businesses to large corporate clients.
Our After-Care maintenance and support contracts are designed to give the customer comfort and trust in Storm, knowing that we do and mean what we say. We always strive to not only meet our customer expectations but to exceed them.
Storms After-Care program provides a comprehensive service in maintaining and supporting hardware and software whether or not purchased directly from us.
Storm’s approach to formulating a support contract includes arranging an evaluation of your requirements and expectations, presenting you with a package and fulfilling the obligations of the contract once you’ve signed up.
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Storm provides a very flexible maintenance and support package that suits every budget.
Storm operates a completely automated in-house monitoring system which records, tracks and reports on all issues. This enables us to fully provide the reactive technical support our customers consistently expect and also provide invaluable information for performance and contract reviews. Conformance to SLA’s are also reviewed regularly using pre-agreed measurement metrics.
For more details please call Storm Technologies on 01923 801 080 and speak to either David Ofori or Clinton Elston.
Listed below are some of the areas that we offer support contracts in. |
Support Contract Categories
Server Hardware |
Server OS/Software Support |
Remote Diagnostics |
Planned Preventative Site Visits |
Laptops & Desktops |
Windows Server 2000/03/08 |
Remote Error Monitoring |
White Box Hardware |
Printers & Scanners |
Citrix |
Remote Backup Checks |
VPN’s |
Switches/HUBS/APS |
Microsoft Exchange 5.5/200X |
Remote Anti-Virus Checks |
Network QOS |
Firewalls |
Vmware |
IDS/IPS |
Microsoft Office |
SQL Server |
Sharepoint |
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